After studying IT and obtaining a postgraduate degree in business administration from IAE in Aix en Provence, Katherine Achard assisted a finance company in implementing its first CRM solution, overseeing the replacement of an existing tool used by 2000 account executives.
She went on to specialise in project management (customer relations, loyalty, decision analytics, sales, operational marketing, HR, regulatory etc) in the field of B2B and B2B2C services, as well as in integrating new business acquired through external growth.
Today she uses her Change Management expertise in aspects such as business processes, information systems, human resources and governance to help business leaders successfully reengineer their organisations.
- Strategic consulting
- Management consulting
- Information technology consulting